One-stop IT solution
Genuine software licensing, hands-on help with your own machine, custom tools, websites, backup and ongoing care — from one team, on one invoice, explained in plain English. No minimum order and no subscription.
Quoted in writing before you pay Answers within 12 hours No fix, no fee on single sessions
What we do
Most people arrive with one problem and one question about the price. Here is the whole catalogue up front — take a single service, or hand us the lot and deal with one person.
Microsoft · Adobe · AOMEI · EaseUS
Genuine licences for Windows, Office and Microsoft 365, Adobe, AOMEI and EaseUS — sourced through authorised channels. Tell us what you are running and we confirm the edition, the term and the price in writing before you pay a cent. Move to a new PC later and we handle the transfer with you.
Setup · Migration
A Microsoft 365 account set up properly, an old mailbox moved across without losing a thing, and mail that lands in the inbox rather than the spam folder. We set up the domain, the records and the apps, then stay available for the parts that break quietly.
Tools · Automation
When an off-the-shelf program almost fits, we build the part that is missing: small utilities, personal tools and automation that removes the repetitive copy-and-paste from your day. Start with one annoying task; extend it once it earns its keep.
Sites · Hosting · Upkeep
Personal, portfolio and small-business websites that load fast, read properly on every screen size and are built to be found — clean structure, correct metadata, none of the bloated page-builder output. We host, monitor and maintain them afterwards too, so updates and renewals never land on your desk.
Planning · Testing
Your photos, documents and accounts are the one thing that cannot be re-bought. We design the backup — what gets copied, how often, where the second copy lives, how long it is kept — and then we test the restore, because an untested backup is a hope, not a plan.
Setups · Upkeep
Ongoing care for your PC, your network and your accounts: clean installs and setup, patching, disk and health checks, printer and Wi-Fi trouble, and the small questions that are not worth a ticket on their own. One named engineer who already knows your setup, so nothing gets explained twice.
Prices
Licensing and project work are quoted per job, because the honest price depends on what you actually have. The two things people ask for most are fixed and published. Nothing is charged before you approve the price in writing.
| Service | Price | What you get | Best for |
|---|---|---|---|
| Single support session One session | $49 USD | One session on one PC with an engineer who works until the problem is solved. You watch every step and keep control throughout. Cannot be fixed? Refunded in full. | Home users, single machines, one stubborn problem |
| System migration | $99 USD | Windows, programs and data moved to a new drive or a new PC, then verified. The old drive stays untouched until you are satisfied. | New SSD, new laptop, or a full reset without losing anything |
| Licensing, Microsoft 365, software, web, backup | Quoted | Priced per title, per site or per project in writing before anything starts, with the scope spelled out so there is nothing to argue about later. | Anything where the right price depends on what you already have |
Hands-on help
If your machine is doing any of these, one session at $49 usually ends it. The full list, plus the things we honestly cannot help with, is on the support page.
Why people stay
No ticket queue, no call centre, no script. The person who answers your email is the person who does the work.
You get the scope and the number in writing first. Nothing is charged until you say yes.
Monday to Friday, 09:00–21:00 US Eastern. Other time zones can be arranged on request.
Pay for what you need, when you need it. Nothing renews itself and nothing is held hostage.
How it works
The licence you are after, or the problem in front of you — error text and your Windows version help a lot.
Fixed where we publish a price, quoted per job where we do not. You approve before anything happens.
We connect with the screen-sharing tool you choose. You stay at the machine, watch every step, and can end it at any moment.
The session runs until the problem is gone — not until the clock runs out.
What you get, every order
You are handing someone access to your computer, or paying for a licence you cannot test first. Both of those deserve a straight answer, so here it is.
Before you order
Within 12 hours, Monday–Friday 09:00–21:00 US Eastern Time. Sessions can be scheduled outside those hours if you are in another part of the world — just ask.
Message us with the exact error. We either fix the activation with you, replace the licence, or refund it. Tell us within 14 days of receiving it.
No. They are separate services. Plenty of people arrive with a licence bought somewhere else and just want the machine sorted out properly.
With a screen-sharing tool you choose — TeamViewer, AnyDesk or Quick Assist. You stay at the machine, you watch every step, you keep control of the mouse, and you can end the session at any time.
A single session that does not solve your problem is refunded in full. Migration work is refunded if we cannot complete the move. Project work is billed in stages, so you only pay for stages you have seen.
You get the price in writing first, then a payment link or an invoice — card or bank transfer. No subscription, and nothing is charged before you approve the price.
Send the error text, the licence you are after, or one sentence about what is bugging you. You get an answer and a price within 12 hours — and a straight "we cannot help with that" if that is the truth.